Catlogify
Legal
Privacy Policy
Effective date: August 21, 2026
This Privacy Policy explains how Appify Commerce (“Catlogify,” “we,” “us,” or “our”) collects, uses, and protects information when you install and use the Catlogify application (the “App”) on your Shopify store, and when you visit catlogify.com (the “Site”).
1. Who we are
Catlogify is a Shopify application that generates product catalogs and line sheets from data in your Shopify store. The data controller responsible for your information is Appify Commerce, 9A Gyaneshwar Park Society, Chandkheda, Ahmedabad, Gujarat 382470, India. If you have any questions, contact us at support@appifycommerce.com.
2. Information we collect
When you install and use the App, we access and process the following, only as needed to provide the service:
- Store & account information — your store name, myshopify.com domain, store owner name, email address, and Shopify plan.
- Product data — products, variants, images, descriptions, prices, SKUs, collections, and inventory used to build your catalogs.
- App usage data — catalogs and layouts you create, settings you configure, and basic logs (such as timestamps and error information) used to operate and improve the App.
- Session analytics — so we can see where the App is confusing or broken, we
record your sessions inside the App’s own admin screens. A recording is a replayable
reconstruction of what the App put on screen — the page content it displayed, your clicks,
scrolling and mouse movement, the pages you moved between, and any JavaScript errors. It is not
video, and it captures nothing outside the App: not your screen, not your other tabs, and never
your storefront, your checkout, or any page your shoppers see. Recording is handled by our own
software on our own Cloudflare infrastructure, not sent to a third-party analytics vendor.
What is left out: values you type into form fields are masked before they leave your browser (passwords always), and because the catalog builder echoes your company contact details — email, phone, address and website — back into the on-screen preview, those are masked there too. Web addresses are stripped of tokens and email addresses before they are stored. We set no cookies and create no persistent identifier for you, and your IP address is never stored (we keep only the country). Browsers sending a Global Privacy Control signal are not recorded at all. Recordings are deleted after 30 days.
We do not access customer personal data or order information unless it is required for a feature you enable, and we will disclose it here if that changes.
3. How we use information
- To provide, operate, and maintain the App and generate your catalogs and line sheets.
- To provide customer support and respond to your requests.
- To monitor, troubleshoot, secure, and improve the App.
- To comply with legal obligations and Shopify’s platform requirements.
4. How we share information
We do not sell your personal information. We share information only with:
- Shopify Inc., as the platform the App runs on and the provider that handles installation and billing.
- Service providers who host and support the App on our behalf, under agreements that require them to protect your data. Our key subprocessors are Cloudflare, Inc. (application hosting, content delivery, and database storage) and Shopify Inc. (platform services). We will update this list if our subprocessors change.
- Legal or safety reasons, where required by law or to protect our rights, users, or the public.
5. Data retention
We keep your information for as long as the App is installed and as needed to provide the service. When you uninstall the App, we delete or anonymize your store’s data within 90 days, except where we are required to retain it by law. Session-analytics recordings (section 2) are deleted after 30 days, whether or not the App is still installed. Shopify’s mandatory data-deletion webhooks are honored.
6. Data security
We use industry-standard measures to protect information in transit and at rest, including encryption (HTTPS/TLS) and access controls. No method of transmission or storage is completely secure, but we work to protect your data and to promptly address any issues.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request portability. To exercise these rights, email support@appifycommerce.com. If you are in the EEA/UK, you also have the right to lodge a complaint with your data protection authority. If you are a California resident, you have rights under the CCPA/CPRA; we do not sell personal information.
8. International transfers
Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Effective date” above. Material changes will be communicated where appropriate.
10. Contact us
Questions or requests about this policy or your data:
Appify Commerce
support@appifycommerce.com
9A Gyaneshwar Park Society, Chandkheda, Ahmedabad, Gujarat 382470, India